Good, thought-provoking stuff. If agile is all about doing what’s necessary when it’s necessary, and not doing what’s not necessary, why should we wait for a retrospective to fix any problems? Are retrospectives an antipattern? | Steven “Doc” List’s Random Musings.
Kathy Sierra is always worth paying attention to. This 30-minute audio is Kathy doing her inspiring, thought-provoking, energising thing at an O’Reilly conference. Kathy Sierra on How to Kick Ass | IT Conversations
This is an absolutely fascinating article for anyone interested in business process and improvement. Read it and you’ll see what I mean! Evolving Excellence: JKE Day 2: Saishunkan Cosmetics – Customer Care Trumps a Factory