Saishunkan Cosmetics – Customer Care Trumps a Factory

This is an absolutely fascinating article for anyone interested in business process and improvement. Read it and you’ll see what I mean!

Evolving Excellence: JKE Day 2: Saishunkan Cosmetics – Customer Care Trumps a Factory

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This entry (permalink) was posted on Monday, November 10th, 2008 at 12:24 PM by Frank and categorized in Information.

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