Comments on: Bad interFACE design based on a TOILET example http://blog.punchbarrel.com/2008/06/11/bad-interface-design-based-on-a-toilet-example/ Frank Carver's musings about software and life Sun, 22 Jan 2012 22:15:12 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Frank http://blog.punchbarrel.com/2008/06/11/bad-interface-design-based-on-a-toilet-example/comment-page-1/#comment-44 Frank Wed, 11 Jun 2008 12:58:27 +0000 http://blog.punchbarrel.com/?p=106#comment-44 I'm sorely tempted to reply with a big winge about all the reasons why it will never happen - but I guess that's a cultural thing :) I’m sorely tempted to reply with a big winge about all the reasons why it will never happen – but I guess that’s a cultural thing :)

]]> By: Steve http://blog.punchbarrel.com/2008/06/11/bad-interface-design-based-on-a-toilet-example/comment-page-1/#comment-43 Steve Wed, 11 Jun 2008 12:02:21 +0000 http://blog.punchbarrel.com/?p=106#comment-43 Frank, They were on about "complainers" on Radio 4 this morning. It seems that Americans complain to get things changed, while the British whinge, because they don't expect things to ever get better. So I have devised a new methodology, called "Complaint-driven-design", whereby we base our requirements on the complaints that we think will come in from our customers. The idea is similar to your "test-driven-design", i.e. if we anticipate the complaints before they even arise, we won't actually get any! Would you like to help me write a book about it? Steve Frank,

They were on about “complainers” on Radio 4 this morning. It seems that Americans complain to get things changed, while the British whinge, because they don’t expect things to ever get better.

So I have devised a new methodology, called “Complaint-driven-design”, whereby we base our requirements on the complaints that we think will come in from our customers. The idea is similar to your “test-driven-design”, i.e. if we anticipate the complaints before they even arise, we won’t actually get any!

Would you like to help me write a book about it?

Steve

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