1. Frank,

    They were on about “complainers” on Radio 4 this morning. It seems that Americans complain to get things changed, while the British whinge, because they don’t expect things to ever get better.

    So I have devised a new methodology, called “Complaint-driven-design”, whereby we base our requirements on the complaints that we think will come in from our customers. The idea is similar to your “test-driven-design”, i.e. if we anticipate the complaints before they even arise, we won’t actually get any!

    Would you like to help me write a book about it?


Comments are closed.