Bad interFACE design based on a TOILET example
I guess everyone finds time to think now and then. Greg “Gigu” was obviously in a contemplative mood when he observed a some problems in a toilet cubicle, and correlated them with common issues in user-interface design.
Gigu’s blog » Blog Archive » Bad interFACE design based on a TOILET example
Steve wrote:
Frank,
They were on about “complainers” on Radio 4 this morning. It seems that Americans complain to get things changed, while the British whinge, because they don’t expect things to ever get better.
So I have devised a new methodology, called “Complaint-driven-design”, whereby we base our requirements on the complaints that we think will come in from our customers. The idea is similar to your “test-driven-design”, i.e. if we anticipate the complaints before they even arise, we won’t actually get any!
Would you like to help me write a book about it?
Steve
Posted on 11-Jun-08 at 1:02 pm | Permalink
Frank wrote:
I’m sorely tempted to reply with a big winge about all the reasons why it will never happen – but I guess that’s a cultural thing
Posted on 11-Jun-08 at 1:58 pm | Permalink